For the Samsung Dishwasher families covered by the source set, **E5** means **low water level**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **E5**. Search normalization stores it as **E5** while preserving the characters a homeowner actually sees.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
Verified
Error codeE5
ApplianceDishwasher
Quick answer
Low water level.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so E5 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
For the Samsung Dishwasher families covered by the source set, **E5** means **low water level**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **E5**. Search normalization stores it as **E5** while preserving the characters a homeowner actually sees.
Signs
Symptoms you may notice
A symptom that fits E5 is that the appliance can receive too little water or fail to confirm the expected water level.
E5 can be accompanied by this pattern: the code often appears near the beginning of a fill stage.
One clue that supports the E5 diagnosis is that water may enter slowly, intermittently, or not at all.
Depending on the exact model, e5 appears during the dishwasher function associated with low water level.
While E5 is active, the cycle may stop, drain, fail to fill/heat, or repeat a stage.
Why it happens
Possible causes
varies by model — official regional/current support — Low water level
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Before requesting service for E5, confirm the household water supply valve is fully open where the appliance uses one.
For E5, start by doing this: inspect accessible supply hoses for kinks and clean inlet screens only as described by Samsung.
To rule out an accessible cause, verify whether water actually enters before the code appears.
Before opening any service area, verify hot/cold hose routing and water pressure when relevant to the exact appliance.
As an external check for E5, record the code before resetting.
Before requesting service for E5, verify water supply, drain path/filter, door, detergent/suds, and visible leaks only when relevant.
Important safety warning. Stop use for active leakage near electrical parts, burning smell, or repeated breaker trips. Do not defeat leak or door-safety switches. Do not bypass a safety device merely to see whether E5 disappears.
Get help
When to request repair service
If supply flow is proven good and the display returns, inlet valves, flow/level sensing, wiring, or control electronics may require diagnosis. If E5 keeps returning, record the stage at which it reappears so the technician can test the low water level path instead of replacing parts by guesswork.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
One controlled restart is reasonable after correcting an obvious external issue. A recurring **E5** display should be treated as diagnostic evidence, not as a reason to keep rebooting the appliance.
Short owner-accessible checks may be reasonable when the appliance is safe. Persistent **E5**, worsening performance, or any electrical/water/heat hazard is a reason to stop use.
Not automatically. Samsung error codes are diagnostic indicators, not part numbers. Confirm the circuit around **E5** before replacing anything.
The same-looking code can be reused on another Samsung appliance family or reformatted by region/model year. Match the appliance type and exact model before applying a meaning. This page therefore keeps **Dishwasher E5** separate from same-looking codes used by other Samsung appliance families.