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Error Code

Samsung Dishwasher Error Code HC2: Meaning, Checks & Repair

For the Samsung Dishwasher families covered by the source set, **HC2** means **drying / vent heating error**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **HC2**. Search normalization stores it as **HC2** while preserving the characters a homeowner actually sees.

Content status: Verified

Error code HC2
Appliance Dishwasher
Quick answer

Drying / vent heating error.

Model compatibility: Samsung can reuse or reformat codes across series and model years, so HC2 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

For the Samsung Dishwasher families covered by the source set, **HC2** means **drying / vent heating error**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **HC2**. Search normalization stores it as **HC2** while preserving the characters a homeowner actually sees.

Signs

Symptoms you may notice

  • On affected Samsung dishwasher models, heating can be weak, absent, excessive, or stop unexpectedly.
  • One clue that supports the HC2 diagnosis is that the appliance can pause when the control detects an unsafe or implausible temperature condition.
  • HC2 can be accompanied by this pattern: drying, washing, cooking, or defrost performance can change depending on the appliance.
  • On affected Samsung dishwasher models, hC2 appears during the dishwasher function associated with drying / vent heating error.
  • HC2 can be accompanied by this pattern: the cycle can stop, drain, fail to fill/heat, or repeat a stage.
Why it happens

Possible causes

  • varies by model/region — cross-region baseline — Drying / vent heating error
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • With HC2 recorded, confirm the selected cycle or cooking mode is supposed to use heat.
  • To rule out an accessible cause, check airflow, vents, filters, water supply, or door closure when those conditions affect temperature.
  • For HC2, start by doing this: allow the appliance to cool before any owner-accessible inspection.
  • With HC2 recorded, do not open energized high-voltage or heating sections.
  • For HC2, start by doing this: record the code before resetting.
  • For HC2, start by doing this: check water supply, drain path/filter, door, detergent/suds, and visible leaks only when relevant.

Important safety warning. Stop use for active leakage near electrical parts, burning smell, or repeated breaker trips. Do not defeat leak or door-safety switches. For HC2, stop troubleshooting immediately if the symptom crosses into a safety hazard rather than a normal diagnostic condition.

Get help

When to request repair service

Once HC2 has returned after the safe checks, A returning heating/over-temperature code after external checks requires model-specific testing of sensors, heaters/ignition, relays, wiring, airflow, or control electronics. Preserve any accompanying noise, water level, temperature, or operating-stage details for the technician.

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FAQ

Frequently asked questions

References

Sources & references

  • https://www.samsung.com/uk/support/home-appliances/displayed-information-codes-on-my-dishwasher/
  • https://www.samsung.com/us/support/troubleshoot/TSG10004499/

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