Seeing **E-X1** on a Samsung microwave narrows the problem to **additional open error**. What you do next depends on whether the code is an issue, a normal status/test message, or a model-dependent interpretation. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **E-X1**. Search normalization stores it as **EX1** while preserving the characters a homeowner actually sees.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
Verified
Error codeEX1
ApplianceMicrowave
Quick answer
Additional open error.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so EX1 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Seeing **E-X1** on a Samsung microwave narrows the problem to **additional open error**. What you do next depends on whether the code is an issue, a normal status/test message, or a model-dependent interpretation. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **E-X1**. Search normalization stores it as **EX1** while preserving the characters a homeowner actually sees.
Signs
Symptoms you may notice
One clue that supports the E-X1 diagnosis is that the appliance can stop or limit the affected function when the code is detected.
E-X1 can be accompanied by this pattern: the same code can return at a repeatable stage of operation.
Depending on the exact model, other symptoms depend on the model and the subsystem named by Samsung.
On affected Samsung microwave models, e-X1 appears and the microwave can stop or limit the function associated with additional open error.
Why it happens
Possible causes
varies by model/region — cross-region baseline — Additional open error
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
To rule out an accessible cause, record the exact code, model number, and operating stage before resetting power.
For E-X1, start by doing this: complete only the owner-accessible checks described in the model manual.
Before opening any service area, do not replace parts solely from a display code when wiring, conditions, or control feedback can create the same result.
With E-X1 recorded, record the exact code and model number.
For E-X1, start by doing this: power the microwave off for 60 seconds only if Samsung's model guidance allows a reset.
Before opening any service area, do not remove the outer cabinet or access internal high-voltage components.
Important safety warning. When working around a microwave that shows E-X1, keep the checks external and non-invasive. Do not remove the microwave outer cabinet. High-voltage components can retain dangerous energy even after the appliance is unplugged.
Get help
When to request repair service
If the owner-accessible checks do not clear E-X1, If the code returns after the documented basic checks, request model-specific diagnosis of the affected subsystem. The repair should confirm the monitored function and its feedback before any board or component is condemned.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You can try the one reset Samsung documents for the model, but **E-X1** returning afterward means the condition still exists. Note the operating stage instead of cycling power repeatedly.
That depends on the accompanying symptom. A code with no safety hazard may allow a short diagnostic check, but **E-X1** should not be ignored if performance is deteriorating or the display keeps returning.
The code alone is not enough to justify a part. **E-X1** should narrow testing to the affected function; the final cause still has to be verified on the exact model.
The same-looking code can be reused on another Samsung appliance family or reformatted by region/model year. Match the appliance type and exact model before applying a meaning. This page therefore keeps **Microwave E-X1** separate from same-looking codes used by other Samsung appliance families.