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Error Code

Samsung Refrigerator Error Code 117 b7E: Meaning, Checks & Repair

For the Samsung Refrigerator families covered by the source set, **117 b7E** means **right-side twin ice maker function / ejector-position error**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **117 b7E**. Search normalization stores it as **117B7E** while preserving the characters a homeowner actually sees.

Content status: Verified

Error code 117B7E
Appliance Refrigerator
Quick answer

Right-side twin ice maker function / ejector-position error.

Model compatibility: Samsung can reuse or reformat codes across series and model years, so 117B7E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

For the Samsung Refrigerator families covered by the source set, **117 b7E** means **right-side twin ice maker function / ejector-position error**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **117 b7E**. Search normalization stores it as **117B7E** while preserving the characters a homeowner actually sees.

Signs

Symptoms you may notice

  • 117 b7E can be accompanied by this pattern: ice production, ejection, heating, sensing, or ice-room airflow can stop or become intermittent.
  • The 117 b7E display becomes more meaningful if the bucket may remain empty, jam, or build abnormal frost.
  • The 117 b7E display becomes more meaningful if the code can return during an ice-maker test or normal harvest/fill cycle.
  • On affected Samsung refrigerator models, 117 b7E appears and the refrigerator can show behavior related to right-side twin ice maker function / ejector-position error.
  • While 117 b7E is active, cooling, airflow, ice-making, defrost, or temperature performance may become intermittent depending on the affected subsystem.
Why it happens

Possible causes

  • varies by model/region — cross-region baseline — Right-side twin ice maker function / ejector-position error
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • For 117 b7E, start by doing this: check that the ice maker is enabled and the bucket is seated correctly.
  • The next non-invasive check is to confirm freezer/ice-room temperature and household water supply are normal where applicable.
  • The next non-invasive check is to remove only loose accessible ice; do not chip ice with sharp tools or concentrated heat.
  • With 117 b7E recorded, use the exact model's Samsung ice-maker test/reset procedure.
  • As an external check for 117 b7E, photograph the code before resetting or unplugging the refrigerator.
  • For 117 b7E, start by doing this: verify doors, visible airflow/ice obstructions, water/ice-bin seating, or demo mode only when relevant.

Important safety warning. Protect food if temperatures are no longer safe. Do not open the sealed refrigeration system or energized inverter/compressor circuits. For 117 b7E, stop troubleshooting immediately if the symptom crosses into a safety hazard rather than a normal diagnostic condition.

Get help

When to request repair service

Once 117 b7E has returned after the safe checks, Repeated ice-maker or ice-room codes can require sensor, heater, motor, fan, fill, wiring, or control diagnosis. Preserve any accompanying noise, water level, temperature, or operating-stage details for the technician.

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FAQ

Frequently asked questions

References

Sources & references

  • Samsung Canada internal RF32FMQDBSR/AA service error-code pages (support-cacyber.samsung.com)
  • https://www.samsung.com/us/support/troubleshoot/TSG10007315/

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