Written by
Ethan Mercer Appliance Repair Content SpecialistPublished October 20, 2026
Content status:
Verified
Error code5E
ApplianceCooktop
Quick answer
Electric cooktop code 5E from the Australian Samsung support listing.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so 5E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Electric cooktops: the sensor has been touched for longer than 10 seconds.
Related cooktop codes
If the display is different, see d0 for a button that seems continuously touched or F0 for a communication problem between main and sub boards.
5E explained
Australian Samsung electric cooktops use 5E for a sensor held for more than 10 seconds. The advice is not to touch the sensor for an extended period. If the code keeps coming back without you touching the panel, ask service to take a look.
Get Samsung cooktop repair help
Service for Samsung cooktop units covers the Miami, New York, Houston, Los Angeles and San Diego metro areas. Dial (844) 482-1598; have the code, the model number and your earlier steps in front of you. Our cooktop repair page has more.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
