Samsung Refrigerator code **24E** is associated with **freezer defrost heater error**. The display identifies the system or condition the control detected, but it does not by itself prove which individual part should be replaced. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **24E**. Search normalization stores it as **24E** while preserving the characters a homeowner actually sees.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
Verified
Error code24E
ApplianceRefrigerator
Quick answer
Freezer defrost heater error.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so 24E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Samsung Refrigerator code **24E** is associated with **freezer defrost heater error**. The display identifies the system or condition the control detected, but it does not by itself prove which individual part should be replaced. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **24E**. Search normalization stores it as **24E** while preserving the characters a homeowner actually sees.
Signs
Symptoms you may notice
On affected Samsung refrigerator models, heating may be weak, absent, excessive, or stop unexpectedly.
On affected Samsung refrigerator models, the appliance can pause when the control detects an unsafe or implausible temperature condition.
On affected Samsung refrigerator models, drying, washing, cooking, or defrost performance can change depending on the appliance.
A symptom that fits 24E is that 24E appears and the refrigerator can show behavior related to freezer defrost heater error.
24E can be accompanied by this pattern: cooling, airflow, ice-making, defrost, or temperature performance can become intermittent depending on the affected subsystem.
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
With 24E recorded, confirm the selected cycle or cooking mode is supposed to use heat.
With 24E recorded, check airflow, vents, filters, water supply, or door closure when those conditions affect temperature.
With 24E recorded, allow the appliance to cool before any owner-accessible inspection.
Before requesting service for 24E, do not open energized high-voltage or heating sections.
For 24E, start by doing this: photograph the code before resetting or unplugging the refrigerator.
Before opening any service area, verify doors, visible airflow/ice obstructions, water/ice-bin seating, or demo mode only when relevant.
Important safety warning. When working around a refrigerator that shows 24E, keep the checks external and non-invasive. Protect food if temperatures are no longer safe. Do not open the sealed refrigeration system or energized inverter/compressor circuits.
Get help
When to request repair service
Once 24E has returned after the safe checks, A returning heating/over-temperature code after external checks requires model-specific testing of sensors, heaters/ignition, relays, wiring, airflow, or control electronics. Preserve any accompanying noise, water level, temperature, or operating-stage details for the technician.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You can try the one reset Samsung documents for the model, but **24E** returning afterward means the condition still exists. Note the operating stage instead of cycling power repeatedly.
Do not keep operating the appliance through a hazardous symptom just to see whether **24E** clears. If there is heat, water, electrical, gas, or food-safety risk, stop and arrange diagnosis.
Treat **24E** as a starting point, not a replacement instruction. Wiring, feedback signals, operating conditions, and electronic controls can mimic a failed component.
The same-looking code can be reused on another Samsung appliance family or reformatted by region/model year. Match the appliance type and exact model before applying a meaning. This page therefore keeps **Refrigerator 24E** separate from same-looking codes used by other Samsung appliance families.
References
Sources & references
Samsung Canada internal RF32FMQDBSR/AA service error-code pages (support-cacyber.samsung.com)
