If a Samsung refrigerator shows **31E**, the verified Samsung meaning in this research set is **cool select room fan error**. Use the code to narrow the diagnosis, then confirm the exact model because code scope can change by product generation or region. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **31E**. Search normalization stores it as **31E** while preserving the characters a homeowner actually sees.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
Verified
Error code31E
ApplianceRefrigerator
Quick answer
Cool Select Room fan error.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so 31E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
If a Samsung refrigerator shows **31E**, the verified Samsung meaning in this research set is **cool select room fan error**. Use the code to narrow the diagnosis, then confirm the exact model because code scope can change by product generation or region. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **31E**. Search normalization stores it as **31E** while preserving the characters a homeowner actually sees.
Signs
Symptoms you may notice
The 31E display becomes more meaningful if air movement may be weak, absent, noisy, or restricted.
A symptom that fits 31E is that cooling or drying performance can deteriorate as airflow drops.
31E can be accompanied by this pattern: a fan may scrape, stop, or run abnormally if ice, debris, lint, or a mechanical issue is present.
One clue that supports the 31E diagnosis is that 31E appears and the refrigerator may show behavior related to cool select room fan error.
31E can be accompanied by this pattern: cooling, airflow, ice-making, defrost, or temperature performance can become intermittent depending on the affected subsystem.
Why it happens
Possible causes
varies by model/region — cross-region baseline — Cool Select Room fan error
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
The next non-invasive check is to clear user-accessible vents, filters, lint screens, or exterior airflow paths.
Before requesting service for 31E, listen for abnormal fan noise without removing live panels.
For 31E, start by doing this: check for visible frost, lint, debris, or a crushed external duct where relevant.
To rule out an accessible cause, do not force frozen panels or reach into moving fan assemblies.
For 31E, start by doing this: photograph the code before resetting or unplugging the refrigerator.
With 31E recorded, check doors, visible airflow/ice obstructions, water/ice-bin seating, or demo mode only when relevant.
Important safety warning. Protect food if temperatures are no longer safe. Do not open the sealed refrigeration system or energized inverter/compressor circuits. For 31E, stop troubleshooting immediately if the symptom crosses into a safety hazard rather than a normal diagnostic condition.
Get help
When to request repair service
If the owner-accessible checks do not clear 31E, If airflow paths are clear but the fan-related code returns, the motor, feedback sensor, wiring, ice/defrost condition, or control may need testing. The repair should confirm the monitored function and its feedback before any board or component is condemned.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Resetting can clear a temporary state, not a persistent issue. If **31E** comes back, preserve the code and move to the safe checks or model-specific service path.
Short owner-accessible checks may be reasonable when the appliance is safe. Persistent **31E**, worsening performance, or any electrical/water/heat hazard is a reason to stop use.
No. **31E** tells you which condition or check the control detected. The same display can result from the named component, its wiring, a connector, a supply/airflow/water condition, or the control that reads it.
The same-looking code can be reused on another Samsung appliance family or reformatted by region/model year. Match the appliance type and exact model before applying a meaning. This page therefore keeps **Refrigerator 31E** separate from same-looking codes used by other Samsung appliance families.
References
Sources & references
Samsung Canada internal RF32FMQDBSR/AA service error-code pages (support-cacyber.samsung.com)
