Seeing **9E1** on a Samsung washing machine narrows the problem to **power / voltage error**. What you do next depends on whether the code is an issue, a normal status/test message, or a model-dependent interpretation. The exact stage when the code appears can be as important as the characters themselves. Note whether it happens at startup, during fill, heating, cooling, draining, spinning, drying, or after a power event. The recorded display form is **9E1**. Search normalization stores it as **9E1** while preserving the characters a homeowner actually sees.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
Verified
Error code9E1
ApplianceWasher
Quick answer
Power / voltage error.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so 9E1 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Seeing **9E1** on a Samsung washing machine narrows the problem to **power / voltage error**. What you do next depends on whether the code is an issue, a normal status/test message, or a model-dependent interpretation. The exact stage when the code appears can be as important as the characters themselves. Note whether it happens at startup, during fill, heating, cooling, draining, spinning, drying, or after a power event. The recorded display form is **9E1**. Search normalization stores it as **9E1** while preserving the characters a homeowner actually sees.
Signs
Symptoms you may notice
Depending on the exact model, the appliance can stop, restart, or refuse a high-load function.
9E1 can be accompanied by this pattern: the code can appear after a surge, brownout, outage, incorrect supply, or frequency problem.
A symptom that fits 9E1 is that some models preserve the display even when one required power leg or voltage range is abnormal.
A symptom that fits 9E1 is that 9E1 appears during the washer stage associated with power / voltage error.
9E1 can be accompanied by this pattern: the cycle can pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens
Possible causes
varies by model/region — cross-region baseline — Power / voltage error
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Before opening any service area, confirm the breaker has not tripped and the appliance is connected as specified by Samsung.
For 9E1, start by doing this: if the event followed an outage or surge, perform only the documented one-time power reset.
Before requesting service for 9E1, do not perform live mains-voltage measurements unless qualified.
Before requesting service for 9E1, stop if breakers trip repeatedly, plugs/outlets overheat, or there is arcing.
For 9E1, start by doing this: record the code and the cycle stage where it appears.
As an external check for 9E1, check owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.
Important safety warning. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips. If resolving 9E1 would require energized internal access, that is the point to hand the diagnosis to a qualified technician.
Get help
When to request repair service
Persistent power/voltage codes need the household supply and appliance power/control circuits checked safely before parts are replaced. If 9E1 keeps returning, record the stage at which it reappears so the technician can test the power / voltage error path instead of replacing parts by guesswork.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
One controlled restart is reasonable after correcting an obvious external issue. A recurring **9E1** display should be treated as diagnostic evidence, not as a reason to keep rebooting the appliance.
Continue only if the appliance is otherwise safe and the owner-level checks are appropriate. Stop for leakage near electrical parts, smoke, burning odor, arcing, gas concerns, repeated breaker trips, uncontrolled heating, or unsafe temperatures.
No. **9E1** tells you which condition or check the control detected. The same display can result from the named component, its wiring, a connector, a supply/airflow/water condition, or the control that reads it.
The same-looking code can be reused on another Samsung appliance family or reformatted by region/model year. Match the appliance type and exact model before applying a meaning. This page therefore keeps **Washer 9E1** separate from same-looking codes used by other Samsung appliance families.