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Error Code

Samsung Washer Error Code dL: Meaning, Checks & Repair

Seeing **dL** on a Samsung washing machine narrows the problem to **door / door-lock error**. What you do next depends on whether the code is an issue, a normal status/test message, or a model-dependent interpretation. The useful diagnostic value of the code is the subsystem it identifies. A good repair process confirms the symptom, checks the accessible external conditions, and then follows the model-specific circuit only if the display returns. The recorded display form is **dL**. Search normalization stores it as **DL** while preserving the characters a homeowner actually sees.

Content status: Verified

Error code DL
Appliance Washer
Quick answer

Door / door-lock error.

Model compatibility: Samsung can reuse or reformat codes across series and model years, so DL may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Seeing **dL** on a Samsung washing machine narrows the problem to **door / door-lock error**. What you do next depends on whether the code is an issue, a normal status/test message, or a model-dependent interpretation. The useful diagnostic value of the code is the subsystem it identifies. A good repair process confirms the symptom, checks the accessible external conditions, and then follows the model-specific circuit only if the display returns. The recorded display form is **dL**. Search normalization stores it as **DL** while preserving the characters a homeowner actually sees.

Signs

Symptoms you may notice

  • Depending on the exact model, the appliance can refuse to start or continue a cycle.
  • A symptom that fits dL is that a door, lid, divider, or latch can not be recognized as closed or locked.
  • Depending on the exact model, the code can return immediately when the appliance reaches a door-safety check.
  • On affected Samsung washing machine models, dL appears during the washer stage associated with door / door-lock error.
  • When the dL condition is present, the cycle can pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens

Possible causes

  • varies by model/region — cross-region baseline — Door / door-lock error
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • Before opening any service area, open and close the door or lid firmly without forcing it.
  • Before requesting service for dL, remove clothing, racks, cookware, packaging, or debris that can interfere with closure.
  • Before opening any service area, inspect the visible latch/strike area for obstruction or damage without bypassing the safety interlock.
  • With dL recorded, if water is trapped in a washer or dishwasher, resolve the drain condition before trying to force the door open.
  • A safe owner-level check is to record the code and the cycle stage where it appears.
  • The next non-invasive check is to verify owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.

Important safety warning. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips. If resolving dL would require energized internal access, that is the point to hand the diagnosis to a qualified technician.

Get help

When to request repair service

Request service if the door closes normally but the code returns, the latch will not release safely, or diagnosis requires testing the interlock, wiring, or control circuit. A repeatable dL event is more useful diagnostically than repeated resets, because it shows when the door / door-lock error check is failing.

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FAQ

Frequently asked questions

References

Sources & references

  • https://www.samsung.com/uk/support/home-appliances/what-do-the-codes-on-my-washing-machine-mean/
  • https://www.samsung.com/us/support/troubleshoot/TSG10000997/

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