Skip to content
Same-day and next-day appointments in most areas.
Specialized Samsung repair service. Experienced technicians, genuine parts, service across major U.S. metro areas.
Error Code

Samsung Washer Error Code EP: Meaning, Checks & Repair

If a Samsung washing machine shows **EP**, the verified Samsung meaning in this research set is **program selector / mode regulator mismatch or issue**. Use the code to narrow the diagnosis, then confirm the exact model because code scope can change by product generation or region. The exact stage when the code appears can be as important as the characters themselves. Note whether it happens at startup, during fill, heating, cooling, draining, spinning, drying, or after a power event. The recorded display form is **EP**. Search normalization stores it as **EP** while preserving the characters a homeowner actually sees.

Content status: Verified

Error code EP
Appliance Washer
Quick answer

Program selector / mode regulator mismatch or issue.

Model compatibility: Samsung can reuse or reformat codes across series and model years, so EP may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

If a Samsung washing machine shows **EP**, the verified Samsung meaning in this research set is **program selector / mode regulator mismatch or issue**. Use the code to narrow the diagnosis, then confirm the exact model because code scope can change by product generation or region. The exact stage when the code appears can be as important as the characters themselves. Note whether it happens at startup, during fill, heating, cooling, draining, spinning, drying, or after a power event. The recorded display form is **EP**. Search normalization stores it as **EP** while preserving the characters a homeowner actually sees.

Signs

Symptoms you may notice

  • On affected Samsung washing machine models, the appliance can stop or limit the affected function when the code is detected.
  • One clue that supports the EP diagnosis is that the same code may return at a repeatable stage of operation.
  • EP can be accompanied by this pattern: other symptoms depend on the model and the subsystem named by Samsung.
  • When the EP condition is present, eP appears during the washer stage associated with program selector / mode regulator mismatch or issue.
  • The EP display becomes more meaningful if the cycle may pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens

Possible causes

  • varies by model — official regional/current support — Program selector / mode regulator mismatch or issue
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • With EP recorded, record the exact code, model number, and operating stage before resetting power.
  • To rule out an accessible cause, complete only the owner-accessible checks described in the model manual.
  • For EP, start by doing this: do not replace parts solely from a display code when wiring, conditions, or control feedback can create the same result.
  • A safe owner-level check is to record the code and the cycle stage where it appears.
  • The next non-invasive check is to verify owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.
  • Before requesting service for EP, power-cycle once only where Samsung's guidance recommends it; if the same code returns, move to model-specific diagnosis.

Important safety warning. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips. Do not bypass a safety device merely to see whether EP disappears.

Get help

When to request repair service

For EP, the service threshold is straightforward: If the code returns after the documented basic checks, request model-specific diagnosis of the affected subsystem. Bring the exact model number and a photo of the display so the diagnosis stays tied to the documented Samsung code.

Book your repair

Seeing this code on your Samsung appliance?

Book a specialist visit for a clear estimate and approval before any repair.

Technician servicing a dishwasher while a homeowner looks on
FAQ

Frequently asked questions

References

Sources & references

  • https://www.samsung.com/ru/support/home-appliances/error-codes-of-samsung-washers/

Book your repair

Ready to get your Samsung appliance working normally again?

Tell us the symptom, appliance and any code you see. We’ll use those details to start with a focused diagnostic path.

Technician servicing a dishwasher while a homeowner looks on
Book a repair

Tell us what’s wrong — we’ll take it from there

Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.

Address We operate in Florida, New York, Texas, and California.
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.
Call Book a Repair