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Error Code

Samsung Dishwasher Error Code E5: Meaning, Checks & Repair

For the Samsung Dishwasher families covered by the source set, **E5** means **low water level**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **E5**. Search normalization stores it as **E5** while preserving the characters a homeowner actually sees.

Content status: Verified

Error code E5
Appliance Dishwasher
Quick answer

Low water level.

Model compatibility: Samsung can reuse or reformat codes across series and model years, so E5 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

For the Samsung Dishwasher families covered by the source set, **E5** means **low water level**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **E5**. Search normalization stores it as **E5** while preserving the characters a homeowner actually sees.

Signs

Symptoms you may notice

  • A symptom that fits E5 is that the appliance can receive too little water or fail to confirm the expected water level.
  • E5 can be accompanied by this pattern: the code often appears near the beginning of a fill stage.
  • One clue that supports the E5 diagnosis is that water may enter slowly, intermittently, or not at all.
  • Depending on the exact model, e5 appears during the dishwasher function associated with low water level.
  • While E5 is active, the cycle may stop, drain, fail to fill/heat, or repeat a stage.
Why it happens

Possible causes

  • varies by model — official regional/current support — Low water level
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • Before requesting service for E5, confirm the household water supply valve is fully open where the appliance uses one.
  • For E5, start by doing this: inspect accessible supply hoses for kinks and clean inlet screens only as described by Samsung.
  • To rule out an accessible cause, verify whether water actually enters before the code appears.
  • Before opening any service area, verify hot/cold hose routing and water pressure when relevant to the exact appliance.
  • As an external check for E5, record the code before resetting.
  • Before requesting service for E5, verify water supply, drain path/filter, door, detergent/suds, and visible leaks only when relevant.

Important safety warning. Stop use for active leakage near electrical parts, burning smell, or repeated breaker trips. Do not defeat leak or door-safety switches. Do not bypass a safety device merely to see whether E5 disappears.

Get help

When to request repair service

If supply flow is proven good and the display returns, inlet valves, flow/level sensing, wiring, or control electronics may require diagnosis. If E5 keeps returning, record the stage at which it reappears so the technician can test the low water level path instead of replacing parts by guesswork.

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Technician servicing a dishwasher while a homeowner looks on
FAQ

Frequently asked questions

References

Sources & references

  • https://www.samsung.com/ca/support/home-appliances/meaning-of-error-codes-on-your-samsung-dishwasher/
  • https://www.samsung.com/ru/support/home-appliances/samsung-dishwashers-error-codes/

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