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Error Code

Samsung Refrigerator Error Code 91E: Meaning, Checks & Repair

For the Samsung Refrigerator families covered by the source set, **91E** means **refrigerator compressor low-voltage error (dual-compressor models)**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **91E**. Search normalization stores it as **91E** while preserving the characters a homeowner actually sees.

Content status: Verified

Error code 91E
Appliance Refrigerator
Quick answer

Refrigerator compressor low-voltage error (dual-compressor models).

Model compatibility: Samsung can reuse or reformat codes across series and model years, so 91E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

For the Samsung Refrigerator families covered by the source set, **91E** means **refrigerator compressor low-voltage error (dual-compressor models)**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The recorded display form is **91E**. Search normalization stores it as **91E** while preserving the characters a homeowner actually sees.

Signs

Symptoms you may notice

  • A symptom that fits 91E is that cooling or heat-pump performance can drop or stop.
  • While 91E is active, the compressor can attempt to start, stop unexpectedly, or run without the expected result.
  • While 91E is active, the code can follow abnormal voltage, current, inverter, or motor feedback.
  • The 91E display becomes more meaningful if 91E appears and the refrigerator can show behavior related to refrigerator compressor low-voltage error (dual-compressor models).
  • 91E can be accompanied by this pattern: cooling, airflow, ice-making, defrost, or temperature performance may become intermittent depending on the affected subsystem.
Why it happens

Possible causes

  • varies by model/region — cross-region baseline — Refrigerator compressor low-voltage error (dual-compressor models)
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • Before requesting service for 91E, confirm household power is stable and the appliance has not just experienced an outage or surge.
  • As an external check for 91E, verify only external airflow and temperature conditions described in the manual.
  • As an external check for 91E, do not open sealed refrigeration circuits or inverter/high-voltage sections.
  • The next non-invasive check is to photograph the code before resetting or unplugging the refrigerator.
  • For 91E, start by doing this: verify doors, visible airflow/ice obstructions, water/ice-bin seating, or demo mode only when relevant.
  • For 91E, start by doing this: use the exact model manual because Samsung refrigerator codes vary by family.

Important safety warning. Safety takes priority over clearing 91E. Protect food if temperatures are no longer safe. Do not open the sealed refrigeration system or energized inverter/compressor circuits.

Get help

When to request repair service

For 91E, the service threshold is straightforward: Compressor/inverter issues require qualified electrical and refrigeration-system diagnosis, especially when temperatures are unsafe or the code returns after a power reset. Bring the exact model number and a photo of the display so the diagnosis stays tied to the documented Samsung code.

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FAQ

Frequently asked questions

References

Sources & references

  • Samsung Canada internal RF32FMQDBSR/AA service error-code pages (support-cacyber.samsung.com)
  • https://www.samsung.com/us/support/troubleshoot/TSG10007315/

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