For the Samsung Washer families covered by the source set, **9C2** means **power / voltage error**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. The exact stage when the code appears can be as important as the characters themselves. Note whether it happens at startup, during fill, heating, cooling, draining, spinning, drying, or after a power event. The recorded display form is **9C2**. Search normalization stores it as **9C2** while preserving the characters a homeowner actually sees.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
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Error code9C2
ApplianceWasher
Quick answer
Power / voltage error.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so 9C2 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
For the Samsung Washer families covered by the source set, **9C2** means **power / voltage error**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. The exact stage when the code appears can be as important as the characters themselves. Note whether it happens at startup, during fill, heating, cooling, draining, spinning, drying, or after a power event. The recorded display form is **9C2**. Search normalization stores it as **9C2** while preserving the characters a homeowner actually sees.
Signs
Symptoms you may notice
While 9C2 is active, the appliance can stop, restart, or refuse a high-load function.
While 9C2 is active, the code can appear after a surge, brownout, outage, incorrect supply, or frequency problem.
The 9C2 display becomes more meaningful if some models preserve the display even when one required power leg or voltage range is abnormal.
While 9C2 is active, 9C2 appears during the washer stage associated with power / voltage error.
A symptom that fits 9C2 is that the cycle can pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens
Possible causes
varies by model/region — cross-region baseline — Power / voltage error
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
As an external check for 9C2, confirm the breaker has not tripped and the appliance is connected as specified by Samsung.
As an external check for 9C2, if the event followed an outage or surge, perform only the documented one-time power reset.
The next non-invasive check is to do not perform live mains-voltage measurements unless qualified.
As an external check for 9C2, stop if breakers trip repeatedly, plugs/outlets overheat, or there is arcing.
Before requesting service for 9C2, record the code and the cycle stage where it appears.
The next non-invasive check is to check owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.
Important safety warning. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips. If resolving 9C2 would require energized internal access, that is the point to hand the diagnosis to a qualified technician.
Get help
When to request repair service
For 9C2, the service threshold is straightforward: Persistent power/voltage codes need the household supply and appliance power/control circuits checked safely before parts are replaced. Bring the exact model number and a photo of the display so the diagnosis stays tied to the documented Samsung code.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
A single documented power reset can help after an external condition or power event is corrected. If **9C2** returns at the same stage, repeated resets only erase useful evidence and do not repair the cause.
That depends on the accompanying symptom. A code with no safety hazard may allow a short diagnostic check, but **9C2** should not be ignored if performance is deteriorating or the display keeps returning.
No. **9C2** tells you which condition or check the control detected. The same display can result from the named component, its wiring, a connector, a supply/airflow/water condition, or the control that reads it.
The same-looking code can be reused on another Samsung appliance family or reformatted by region/model year. Match the appliance type and exact model before applying a meaning. This page therefore keeps **Washer 9C2** separate from same-looking codes used by other Samsung appliance families.