Samsung Washer code **CC** is associated with **cooling error: drain-water temperature is too high**. The display identifies the system or condition the control detected, but it does not by itself prove which individual part should be replaced. Samsung appliances monitor whether a function reaches an expected state within a certain sequence. When that check fails, the control can store or display a code even though the root cause may sit elsewhere in the same circuit. The recorded display form is **CC**. Search normalization stores it as **CC** while preserving the characters a homeowner actually sees.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
Verified
Error codeCC
ApplianceWasher
Quick answer
Cooling error: drain-water temperature is too high.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so CC may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Samsung Washer code **CC** is associated with **cooling error: drain-water temperature is too high**. The display identifies the system or condition the control detected, but it does not by itself prove which individual part should be replaced. Samsung appliances monitor whether a function reaches an expected state within a certain sequence. When that check fails, the control can store or display a code even though the root cause may sit elsewhere in the same circuit. The recorded display form is **CC**. Search normalization stores it as **CC** while preserving the characters a homeowner actually sees.
Signs
Symptoms you may notice
On affected Samsung washing machine models, water or condensate can remain where the appliance expects it to be removed.
Depending on the exact model, a cycle can pause, extend, or stop during the drain stage.
A symptom that fits CC is that a pump can run longer than normal or sound different while the code is active.
CC can be accompanied by this pattern: cC appears during the washer stage associated with cooling error: drain-water temperature is too high.
On affected Samsung washing machine models, the cycle may pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens
Possible causes
varies by model — official regional/current support — Cooling error: drain-water temperature is too high
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
With CC recorded, check and clean only the user-accessible filter or drain area described in the model manual.
Before opening any service area, check the external drain hose for kinks, freezing, crushing, or an incorrect installation height.
Before requesting service for CC, verify the household standpipe, sink, disposal connection, or condensate path is not restricted.
For CC, start by doing this: record whether the pump runs and whether fluid actually leaves the appliance.
With CC recorded, record the code and the cycle stage where it appears.
For CC, start by doing this: verify owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.
Important safety warning. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips. Do not bypass a safety device merely to see whether CC disappears.
Get help
When to request repair service
If the accessible drain path is clear but the code returns, the pump, internal hose, water-level sensing, wiring, or control may need model-specific testing. If CC keeps returning, record the stage at which it reappears so the technician can test the cooling error: drain-water temperature is too high path instead of replacing parts by guesswork.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Cooling error: drain-water temperature is too high.
One controlled restart is reasonable after correcting an obvious external issue. A recurring **CC** display should be treated as diagnostic evidence, not as a reason to keep rebooting the appliance.
Short owner-accessible checks may be reasonable when the appliance is safe. Persistent **CC**, worsening performance, or any electrical/water/heat hazard is a reason to stop use.
Treat **CC** as a starting point, not a replacement instruction. Wiring, feedback signals, operating conditions, and electronic controls can mimic a failed component.
The same-looking code can be reused on another Samsung appliance family or reformatted by region/model year. Match the appliance type and exact model before applying a meaning. This page therefore keeps **Washer CC** separate from same-looking codes used by other Samsung appliance families.
