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Error Code

Samsung Washer Error Code Sr: Meaning, Checks & Repair

Samsung Washer code **Sr** is associated with **system relay error**. The display identifies the system or condition the control detected, but it does not by itself prove which individual part should be replaced. The exact stage when the code appears can be as important as the characters themselves. Note whether it happens at startup, during fill, heating, cooling, draining, spinning, drying, or after a power event. The recorded display form is **Sr**. Search normalization stores it as **SR** while preserving the characters a homeowner actually sees.

Content status: Verified

Error code SR
Appliance Washer
Quick answer

System relay error.

Model compatibility: Samsung can reuse or reformat codes across series and model years, so SR may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Samsung Washer code **Sr** is associated with **system relay error**. The display identifies the system or condition the control detected, but it does not by itself prove which individual part should be replaced. The exact stage when the code appears can be as important as the characters themselves. Note whether it happens at startup, during fill, heating, cooling, draining, spinning, drying, or after a power event. The recorded display form is **Sr**. Search normalization stores it as **SR** while preserving the characters a homeowner actually sees.

Signs

Symptoms you may notice

  • The Sr display becomes more meaningful if the appliance may stop or limit the affected function when the code is detected.
  • The Sr display becomes more meaningful if the same code may return at a repeatable stage of operation.
  • When the Sr condition is present, other symptoms depend on the model and the subsystem named by Samsung.
  • When the Sr condition is present, sr appears during the washer stage associated with system relay error.
  • A symptom that fits Sr is that the cycle may pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens

Possible causes

  • varies by model/region — cross-region baseline — System relay error
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • The next non-invasive check is to record the exact code, model number, and operating stage before resetting power.
  • The next non-invasive check is to complete only the owner-accessible checks described in the model manual.
  • A safe owner-level check is to do not replace parts solely from a display code when wiring, conditions, or control feedback can create the same result.
  • A safe owner-level check is to record the code and the cycle stage where it appears.
  • Before requesting service for Sr, verify owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.
  • A safe owner-level check is to power-cycle once only where Samsung's guidance recommends it; if the same code returns, move to model-specific diagnosis.

Important safety warning. Safety takes priority over clearing Sr. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips.

Get help

When to request repair service

Once Sr has returned after the safe checks, If the code returns after the documented basic checks, request model-specific diagnosis of the affected subsystem. Preserve any accompanying noise, water level, temperature, or operating-stage details for the technician.

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FAQ

Frequently asked questions

References

Sources & references

  • https://www.samsung.com/uk/support/home-appliances/what-do-the-codes-on-my-washing-machine-mean/
  • https://www.samsung.com/us/support/troubleshoot/TSG10000997/

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