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Error Code

Samsung Washer Error Code Ur: Meaning, Checks & Repair

Samsung Washer code **Ur** is associated with **unbalanced load / spin error**. The display identifies the system or condition the control detected, but it does not by itself prove which individual part should be replaced. A display code is evidence from the control system, not a component test result. That distinction matters because a connector, supply condition, obstruction, or feedback signal can mimic a failed component. The recorded display form is **Ur**. Search normalization stores it as **UR** while preserving the characters a homeowner actually sees.

Content status: Verified

Error code UR
Appliance Washer
Quick answer

Unbalanced load / spin error.

Model compatibility: Samsung can reuse or reformat codes across series and model years, so UR may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Samsung Washer code **Ur** is associated with **unbalanced load / spin error**. The display identifies the system or condition the control detected, but it does not by itself prove which individual part should be replaced. A display code is evidence from the control system, not a component test result. That distinction matters because a connector, supply condition, obstruction, or feedback signal can mimic a failed component. The recorded display form is **Ur**. Search normalization stores it as **UR** while preserving the characters a homeowner actually sees.

Signs

Symptoms you may notice

  • While Ur is active, the washer may extend the cycle while trying to redistribute the load.
  • While Ur is active, high-speed spin can be reduced or canceled.
  • One clue that supports the Ur diagnosis is that laundry can remain wetter than expected after the cycle.
  • One clue that supports the Ur diagnosis is that ur appears during the washer stage associated with unbalanced load / spin error.
  • While Ur is active, the cycle may pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens

Possible causes

  • varies by model/region — cross-region baseline — Unbalanced load / spin error
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • As an external check for Ur, redistribute bulky or uneven items and avoid a single saturated item by itself.
  • As an external check for Ur, confirm the washer is stable and level on a solid floor.
  • To rule out an accessible cause, make sure the machine can drain fully before judging the spin system.
  • To rule out an accessible cause, try a small balanced test load rather than repeatedly restarting the same load.
  • As an external check for Ur, record the code and the cycle stage where it appears.
  • Before opening any service area, verify owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.

Important safety warning. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips. If resolving Ur would require energized internal access, that is the point to hand the diagnosis to a qualified technician.

Get help

When to request repair service

If the owner-accessible checks do not clear Ur, If imbalance codes occur even with a stable empty/small balanced load, suspension, sensing, drive, or installation issues may need diagnosis. The repair should confirm the monitored function and its feedback before any board or component is condemned.

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Seeing this code on your Samsung appliance?

Book a specialist visit for a clear estimate and approval before any repair.

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FAQ

Frequently asked questions

References

Sources & references

  • https://www.samsung.com/uk/support/home-appliances/what-do-the-codes-on-my-washing-machine-mean/
  • https://www.samsung.com/us/support/troubleshoot/TSG10000997/

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