If a Samsung oven or range shows **5E**, the verified Samsung meaning in this research set is **shorted / stuck button error**. Use the code to narrow the diagnosis, then confirm the exact model because code scope can change by product generation or region. The exact stage when the code appears can be as important as the characters themselves. Note whether it happens at startup, during fill, heating, cooling, draining, spinning, drying, or after a power event. The recorded display form is **5E**. Search normalization stores it as **5E** while preserving the characters a homeowner actually sees.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
Verified
Error code5E
ApplianceOven & Range
Quick answer
Shorted / stuck button error.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so 5E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
If a Samsung oven or range shows **5E**, the verified Samsung meaning in this research set is **shorted / stuck button error**. Use the code to narrow the diagnosis, then confirm the exact model because code scope can change by product generation or region. The exact stage when the code appears can be as important as the characters themselves. Note whether it happens at startup, during fill, heating, cooling, draining, spinning, drying, or after a power event. The recorded display form is **5E**. Search normalization stores it as **5E** while preserving the characters a homeowner actually sees.
Signs
Symptoms you may notice
On affected Samsung oven or range models, one or more controls can not respond as expected or may appear held down.
One clue that supports the 5E diagnosis is that the appliance can beep, cancel, or refuse to start while the input is detected.
5E can be accompanied by this pattern: the code may return immediately when the control panel self-check runs.
The 5E display becomes more meaningful if 5E appears on the range/oven and the related cooking, sensing, door, or control function may be limited.
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
With 5E recorded, make sure no object, moisture, cleaner residue, or protective film is pressing the control.
To rule out an accessible cause, dry and clean the exterior control surface without flooding it.
For 5E, start by doing this: try the documented Control Lock/Child Lock procedure if relevant.
The next non-invasive check is to do not open the panel to bypass a stuck key.
To rule out an accessible cause, record the exact code and model number.
A safe owner-level check is to verify door/divider/pan placement, vent obstruction, settings, and household power only when relevant.
Important safety warning. Stop for arcing, repeated breaker trips, uncontrolled heating, damaged wiring, or gas odor. Internal live-voltage and gas-system diagnosis is not a homeowner check. For 5E, stop troubleshooting immediately if the symptom crosses into a safety hazard rather than a normal diagnostic condition.
Get help
When to request repair service
For 5E, the service threshold is straightforward: If the control is clean and unobstructed but the input code returns, the keypad, harness, or control board may require diagnosis. Bring the exact model number and a photo of the display so the diagnosis stays tied to the documented Samsung code.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Temperature/sensor self-diagnosis code; can be benign during SmartThings self-diagnosis but may indicate a problem if it appears during normal cooking.
A single documented power reset can help after an external condition or power event is corrected. If **5E** returns at the same stage, repeated resets only erase useful evidence and do not repair the cause.
That depends on the accompanying symptom. A code with no safety hazard may allow a short diagnostic check, but **5E** should not be ignored if performance is deteriorating or the display keeps returning.
Not automatically. Samsung error codes are diagnostic indicators, not part numbers. Confirm the circuit around **5E** before replacing anything.
The same-looking code can be reused on another Samsung appliance family or reformatted by region/model year. Match the appliance type and exact model before applying a meaning. This page therefore keeps **Oven & Range 5E** separate from same-looking codes used by other Samsung appliance families.
