For the Samsung Washer families covered by the source set, **DC** means **model/region dependent: door is not detected as closed/locked; unbalanced load condition**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. The useful diagnostic value of the code is the subsystem it identifies. A good repair process confirms the symptom, checks the accessible external conditions, and then follows the model-specific circuit only if the display returns. The display variants retained for this lookup are **DC, dC, dc**. They are grouped under normalized key **DC** so spacing, case, and separator differences do not create duplicate repair meanings.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
Verified
Error codeDC
ApplianceWasher
Quick answer
Model/region dependent: Door is not detected as closed/locked; Unbalanced load condition.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so DC may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
For the Samsung Washer families covered by the source set, **DC** means **model/region dependent: door is not detected as closed/locked; unbalanced load condition**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. The useful diagnostic value of the code is the subsystem it identifies. A good repair process confirms the symptom, checks the accessible external conditions, and then follows the model-specific circuit only if the display returns. The display variants retained for this lookup are **DC, dC, dc**. They are grouped under normalized key **DC** so spacing, case, and separator differences do not create duplicate repair meanings.
Signs
Symptoms you may notice
Depending on the exact model, the appliance can refuse to start or continue a cycle.
The DC display becomes more meaningful if a door, lid, divider, or latch may not be recognized as closed or locked.
On affected Samsung washing machine models, the code can return immediately when the appliance reaches a door-safety check.
On affected Samsung washing machine models, dC appears during the washer stage associated with door is not detected as closed/locked.
On affected Samsung washing machine models, the cycle may pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens
Possible causes
see exact model manual — many models — Door is not detected as closed/locked
see exact model manual — some models — Unbalanced load condition
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Before opening any service area, open and close the door or lid firmly without forcing it.
The next non-invasive check is to remove clothing, racks, cookware, packaging, or debris that can interfere with closure.
With DC recorded, check the visible latch/strike area for obstruction or damage without bypassing the safety interlock.
With DC recorded, if water is trapped in a washer or dishwasher, resolve the drain condition before trying to force the door open.
With DC recorded, record the code and the cycle stage where it appears.
As an external check for DC, verify owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.
Important safety warning. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips. For DC, stop troubleshooting immediately if the symptom crosses into a safety hazard rather than a normal diagnostic condition.
Get help
When to request repair service
For DC, the service threshold is straightforward: Request service if the door closes normally but the code returns, the latch will not release safely, or diagnosis requires testing the interlock, wiring, or control circuit. Bring the exact model number and a photo of the display so the diagnosis stays tied to the documented Samsung code.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Model/region dependent: Door is not detected as closed/locked; Unbalanced load condition. Check the model-specific interpretation section below because Samsung publishes more than one verified meaning for this appliance+code key.
A single documented power reset can help after an external condition or power event is corrected. If **DC** returns at the same stage, repeated resets only erase useful evidence and do not repair the cause.
That depends on the accompanying symptom. A code with no safety hazard may allow a short diagnostic check, but **DC** should not be ignored if performance is deteriorating or the display keeps returning.
Treat **DC** as a starting point, not a replacement instruction. Wiring, feedback signals, operating conditions, and electronic controls can mimic a failed component.
Official Samsung support itself assigns different meanings to this code in different model/region contexts, so the exact model number matters. This page therefore keeps **Washer DC** separate from same-looking codes used by other Samsung appliance families.
