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Error Code

Samsung Washer Error Code DC3: Meaning, Checks & Repair

Seeing **DC3** on a Samsung washing machine narrows the problem to **addwash / add door error**. What you do next depends on whether the code is an issue, a normal status/test message, or a model-dependent interpretation. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The display variants retained for this lookup are **dC3, DC3**. They are grouped under normalized key **DC3** so spacing, case, and separator differences do not create duplicate repair meanings.

Content status: Verified

Error code DC3
Appliance Washer
Quick answer

AddWash / Add Door error.

Model compatibility: Samsung can reuse or reformat codes across series and model years, so DC3 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Seeing **DC3** on a Samsung washing machine narrows the problem to **addwash / add door error**. What you do next depends on whether the code is an issue, a normal status/test message, or a model-dependent interpretation. Samsung uses overlapping code conventions across model years and regions. This page keeps the appliance context attached to the code so a same-looking string from another product family is not misapplied. The display variants retained for this lookup are **dC3, DC3**. They are grouped under normalized key **DC3** so spacing, case, and separator differences do not create duplicate repair meanings.

Signs

Symptoms you may notice

  • One clue that supports the DC3 diagnosis is that the appliance can refuse to start or continue a cycle.
  • When the DC3 condition is present, a door, lid, divider, or latch can not be recognized as closed or locked.
  • Depending on the exact model, the code can return immediately when the appliance reaches a door-safety check.
  • On affected Samsung washing machine models, dC3 appears during the washer stage associated with addwash / add door error.
  • One clue that supports the DC3 diagnosis is that the cycle may pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens

Possible causes

  • varies by model/region — cross-region baseline — AddWash / Add Door error
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • To rule out an accessible cause, open and close the door or lid firmly without forcing it.
  • A safe owner-level check is to remove clothing, racks, cookware, packaging, or debris that can interfere with closure.
  • Before opening any service area, inspect the visible latch/strike area for obstruction or damage without bypassing the safety interlock.
  • With DC3 recorded, if water is trapped in a washer or dishwasher, resolve the drain condition before trying to force the door open.
  • To rule out an accessible cause, record the code and the cycle stage where it appears.
  • To rule out an accessible cause, verify owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.

Important safety warning. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips. Do not bypass a safety device merely to see whether DC3 disappears.

Get help

When to request repair service

Once DC3 has returned after the safe checks, Request service if the door closes normally but the code returns, the latch will not release safely, or diagnosis requires testing the interlock, wiring, or control circuit. Preserve any accompanying noise, water level, temperature, or operating-stage details for the technician.

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FAQ

Frequently asked questions

References

Sources & references

  • https://www.samsung.com/uk/support/home-appliances/what-do-the-codes-on-my-washing-machine-mean/
  • https://www.samsung.com/us/support/troubleshoot/TSG10000997/

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