For the Samsung Washer families covered by the source set, **11E** means **low water level detected**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung appliances monitor whether a function reaches an expected state within a certain sequence. When that check fails, the control can store or display a code even though the root cause may sit elsewhere in the same circuit. The recorded display form is **11E**. Search normalization stores it as **11E** while preserving the characters a homeowner actually sees.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
Verified
Error code11E
ApplianceWasher
Quick answer
Low water level detected.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so 11E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
For the Samsung Washer families covered by the source set, **11E** means **low water level detected**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. Samsung appliances monitor whether a function reaches an expected state within a certain sequence. When that check fails, the control can store or display a code even though the root cause may sit elsewhere in the same circuit. The recorded display form is **11E**. Search normalization stores it as **11E** while preserving the characters a homeowner actually sees.
Signs
Symptoms you may notice
When the 11E condition is present, the appliance may receive too little water or fail to confirm the expected water level.
The 11E display becomes more meaningful if the code often appears near the beginning of a fill stage.
Depending on the exact model, water may enter slowly, intermittently, or not at all.
A symptom that fits 11E is that 11E appears during the washer stage associated with low water level detected.
When the 11E condition is present, the cycle may pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens
Possible causes
varies by model/region — cross-region baseline — Low water level detected
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
A safe owner-level check is to confirm the household water supply valve is fully open where the appliance uses one.
The next non-invasive check is to inspect accessible supply hoses for kinks and clean inlet screens only as described by Samsung.
Before opening any service area, check whether water actually enters before the code appears.
Before requesting service for 11E, verify hot/cold hose routing and water pressure when relevant to the exact appliance.
A safe owner-level check is to record the code and the cycle stage where it appears.
As an external check for 11E, check owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.
Important safety warning. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips. Do not bypass a safety device merely to see whether 11E disappears.
Get help
When to request repair service
If supply flow is proven good and the display returns, inlet valves, flow/level sensing, wiring, or control electronics may require diagnosis. A repeatable 11E event is more useful diagnostically than repeated resets, because it shows when the low water level detected check is failing.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
One controlled restart is reasonable after correcting an obvious external issue. A recurring **11E** display should be treated as diagnostic evidence, not as a reason to keep rebooting the appliance.
Continue only if the appliance is otherwise safe and the owner-level checks are appropriate. Stop for leakage near electrical parts, smoke, burning odor, arcing, gas concerns, repeated breaker trips, uncontrolled heating, or unsafe temperatures.
No. **11E** tells you which condition or check the control detected. The same display can result from the named component, its wiring, a connector, a supply/airflow/water condition, or the control that reads it.
The same-looking code can be reused on another Samsung appliance family or reformatted by region/model year. Match the appliance type and exact model before applying a meaning. This page therefore keeps **Washer 11E** separate from same-looking codes used by other Samsung appliance families.