The **1 3C** display on a Samsung washing machine points to **motor / drive error**. Treat it as a diagnostic direction rather than a parts order: operating conditions, wiring, sensors, actuators, and control electronics can overlap. Samsung appliances monitor whether a function reaches an expected state within a certain sequence. When that check fails, the control can store or display a code even though the root cause may sit elsewhere in the same circuit. The recorded display form is **1 3C**. Search normalization stores it as **13C** while preserving the characters a homeowner actually sees.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
Verified
Error code13C
ApplianceWasher
Quick answer
Motor / drive error.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so 13C may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The **1 3C** display on a Samsung washing machine points to **motor / drive error**. Treat it as a diagnostic direction rather than a parts order: operating conditions, wiring, sensors, actuators, and control electronics can overlap. Samsung appliances monitor whether a function reaches an expected state within a certain sequence. When that check fails, the control can store or display a code even though the root cause may sit elsewhere in the same circuit. The recorded display form is **1 3C**. Search normalization stores it as **13C** while preserving the characters a homeowner actually sees.
Signs
Symptoms you may notice
The 1 3C display becomes more meaningful if the affected drum, wheel, brush, auger, pump drive, or mechanism may not move as expected.
When the 1 3C condition is present, the appliance can hum, jerk, stop, or retry the motion.
The 1 3C display becomes more meaningful if the code can appear when the control fails to receive expected speed or position feedback.
1 3C can be accompanied by this pattern: 1 3C appears during the washer stage associated with motor / drive error.
When the 1 3C condition is present, the cycle may pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens
Possible causes
varies by model/region — cross-region baseline — Motor / drive error
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
The next non-invasive check is to remove only user-accessible obstructions from the affected moving part.
A safe owner-level check is to do not force a locked drum, brush, wheel, or mechanism.
The next non-invasive check is to note whether the motor attempts to start and whether unusual noise or burning smell is present.
For 1 3C, start by doing this: stop use immediately for overheating, smoke, or electrical odor.
A safe owner-level check is to record the code and the cycle stage where it appears.
Before opening any service area, check owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.
Important safety warning. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips. If resolving 1 3C would require energized internal access, that is the point to hand the diagnosis to a qualified technician.
Get help
When to request repair service
If the owner-accessible checks do not clear 1 3C, A repeat motor/drive code can require mechanical-load, winding, sensor, harness, inverter, or control testing. The repair should confirm the monitored function and its feedback before any board or component is condemned.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
A single documented power reset can help after an external condition or power event is corrected. If **1 3C** returns at the same stage, repeated resets only erase useful evidence and do not repair the cause.
Do not keep operating the appliance through a hazardous symptom just to see whether **1 3C** clears. If there is heat, water, electrical, gas, or food-safety risk, stop and arrange diagnosis.
The code alone is not enough to justify a part. **1 3C** should narrow testing to the affected function; the final cause still has to be verified on the exact model.
The same-looking code can be reused on another Samsung appliance family or reformatted by region/model year. Match the appliance type and exact model before applying a meaning. This page therefore keeps **Washer 1 3C** separate from same-looking codes used by other Samsung appliance families.