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Error Code

Samsung Washer Error Code 14C2: Meaning, Checks & Repair

Samsung Washer code **14C2** is associated with **water temperature / hot-cold supply error**. The display identifies the system or condition the control detected, but it does not by itself prove which individual part should be replaced. The useful diagnostic value of the code is the subsystem it identifies. A good repair process confirms the symptom, checks the accessible external conditions, and then follows the model-specific circuit only if the display returns. The recorded display form is **14C2**. Search normalization stores it as **14C2** while preserving the characters a homeowner actually sees.

Content status: Verified

Error code 14C2
Appliance Washer
Quick answer

Water temperature / hot-cold supply error.

Model compatibility: Samsung can reuse or reformat codes across series and model years, so 14C2 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Samsung Washer code **14C2** is associated with **water temperature / hot-cold supply error**. The display identifies the system or condition the control detected, but it does not by itself prove which individual part should be replaced. The useful diagnostic value of the code is the subsystem it identifies. A good repair process confirms the symptom, checks the accessible external conditions, and then follows the model-specific circuit only if the display returns. The recorded display form is **14C2**. Search normalization stores it as **14C2** while preserving the characters a homeowner actually sees.

Signs

Symptoms you may notice

  • On affected Samsung washing machine models, the appliance can stop or limit the affected function when the code is detected.
  • When the 14C2 condition is present, the same code can return at a repeatable stage of operation.
  • A symptom that fits 14C2 is that other symptoms depend on the model and the subsystem named by Samsung.
  • The 14C2 display becomes more meaningful if 14C2 appears during the washer stage associated with water temperature / hot-cold supply error.
  • 14C2 can be accompanied by this pattern: the cycle may pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens

Possible causes

  • varies by model/region — cross-region baseline — Water temperature / hot-cold supply error
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • With 14C2 recorded, record the exact code, model number, and operating stage before resetting power.
  • A safe owner-level check is to complete only the owner-accessible checks described in the model manual.
  • Before requesting service for 14C2, do not replace parts solely from a display code when wiring, conditions, or control feedback can create the same result.
  • The next non-invasive check is to record the code and the cycle stage where it appears.
  • For 14C2, start by doing this: verify owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.
  • With 14C2 recorded, power-cycle once only where Samsung's guidance recommends it; if the same code returns, move to model-specific diagnosis.

Important safety warning. Safety takes priority over clearing 14C2. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips.

Get help

When to request repair service

If the code returns after the documented basic checks, request model-specific diagnosis of the affected subsystem. A repeatable 14C2 event is more useful diagnostically than repeated resets, because it shows when the water temperature / hot-cold supply error check is failing.

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FAQ

Frequently asked questions

References

Sources & references

  • https://www.samsung.com/uk/support/home-appliances/what-do-the-codes-on-my-washing-machine-mean/
  • https://www.samsung.com/us/support/troubleshoot/TSG10000997/

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