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Error Code

Samsung Washer Error Code 1 1C: Meaning, Checks & Repair

The **1 1C** display on a Samsung washing machine points to **low-water-level or leak-detection error**. Treat it as a diagnostic direction rather than a parts order: operating conditions, wiring, sensors, actuators, and control electronics can overlap. A display code is evidence from the control system, not a component test result. That distinction matters because a connector, supply condition, obstruction, or feedback signal can mimic a failed component. The recorded display form is **1 1C**. Search normalization stores it as **11C** while preserving the characters a homeowner actually sees.

Content status: Verified

Error code 11C
Appliance Washer
Quick answer

Low-water-level or leak-detection error.

Model compatibility: Samsung can reuse or reformat codes across series and model years, so 11C may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

The **1 1C** display on a Samsung washing machine points to **low-water-level or leak-detection error**. Treat it as a diagnostic direction rather than a parts order: operating conditions, wiring, sensors, actuators, and control electronics can overlap. A display code is evidence from the control system, not a component test result. That distinction matters because a connector, supply condition, obstruction, or feedback signal can mimic a failed component. The recorded display form is **1 1C**. Search normalization stores it as **11C** while preserving the characters a homeowner actually sees.

Signs

Symptoms you may notice

  • The 1 1C display becomes more meaningful if the appliance can receive too little water or fail to confirm the expected water level.
  • 1 1C can be accompanied by this pattern: the code often appears near the beginning of a fill stage.
  • Depending on the exact model, water may enter slowly, intermittently, or not at all.
  • A symptom that fits 1 1C is that 1 1C appears during the washer stage associated with low-water-level or leak-detection error.
  • When the 1 1C condition is present, the cycle may pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens

Possible causes

  • varies by model/region — cross-region baseline — Low-water-level or leak-detection error
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • The next non-invasive check is to confirm the household water supply valve is fully open where the appliance uses one.
  • For 1 1C, start by doing this: check accessible supply hoses for kinks and clean inlet screens only as described by Samsung.
  • Before opening any service area, check whether water actually enters before the code appears.
  • Before requesting service for 1 1C, verify hot/cold hose routing and water pressure when relevant to the exact appliance.
  • A safe owner-level check is to record the code and the cycle stage where it appears.
  • Before opening any service area, verify owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.

Important safety warning. When working around a washing machine that shows 1 1C, keep the checks external and non-invasive. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips.

Get help

When to request repair service

If supply flow is proven good and the display returns, inlet valves, flow/level sensing, wiring, or control electronics may require diagnosis. A repeatable 1 1C event is more useful diagnostically than repeated resets, because it shows when the low-water-level or leak-detection error check is failing.

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FAQ

Frequently asked questions

References

Sources & references

  • https://www.samsung.com/uk/support/home-appliances/what-do-the-codes-on-my-washing-machine-mean/
  • https://www.samsung.com/us/support/troubleshoot/TSG10000997/

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