For the Samsung Washer families covered by the source set, **HE2** means **dryer-section heater error on washer-dryer models**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. A display code is evidence from the control system, not a component test result. That distinction matters because a connector, supply condition, obstruction, or feedback signal can mimic a failed component. The recorded display form is **HE2**. Search normalization stores it as **HE2** while preserving the characters a homeowner actually sees.
Reviewed by Ethan Mercer · Last reviewed August 17, 2026
Written by
Ethan Mercer Appliance Repair Content SpecialistPublished August 17, 2026Updated August 22, 2026Technically reviewed August 17, 2026
Content status:
Verified
Error codeHE2
ApplianceWasher
Quick answer
Dryer-section heater error on washer-dryer models.
Model compatibility: Samsung can reuse or reformat codes across series and model years, so HE2 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
For the Samsung Washer families covered by the source set, **HE2** means **dryer-section heater error on washer-dryer models**. The first useful step is to preserve the exact characters and model number before power cycling the appliance. A display code is evidence from the control system, not a component test result. That distinction matters because a connector, supply condition, obstruction, or feedback signal can mimic a failed component. The recorded display form is **HE2**. Search normalization stores it as **HE2** while preserving the characters a homeowner actually sees.
Signs
Symptoms you may notice
When the HE2 condition is present, heating may be weak, absent, excessive, or stop unexpectedly.
A symptom that fits HE2 is that the appliance can pause when the control detects an unsafe or implausible temperature condition.
When the HE2 condition is present, drying, washing, cooking, or defrost performance may change depending on the appliance.
When the HE2 condition is present, hE2 appears during the washer stage associated with dryer-section heater error on washer-dryer models.
Depending on the exact model, the cycle can pause, stop, retry, drain, or refuse to advance until the condition is cleared.
Why it happens
Possible causes
varies by model/region — cross-region baseline — Dryer-section heater error on washer-dryer models
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
A safe owner-level check is to confirm the selected cycle or cooking mode is supposed to use heat.
Before requesting service for HE2, check airflow, vents, filters, water supply, or door closure when those conditions affect temperature.
A safe owner-level check is to allow the appliance to cool before any owner-accessible inspection.
A safe owner-level check is to do not open energized high-voltage or heating sections.
Before opening any service area, record the code and the cycle stage where it appears.
A safe owner-level check is to verify owner-accessible water supply, drain hose/filter, load balance, door, detergent, or power only when relevant.
Important safety warning. Disconnect power and stop use for active leakage near electrical parts, smoke, burning smell, or repeated breaker trips. For HE2, stop troubleshooting immediately if the symptom crosses into a safety hazard rather than a normal diagnostic condition.
Get help
When to request repair service
A returning heating/over-temperature code after external checks requires model-specific testing of sensors, heaters/ignition, relays, wiring, airflow, or control electronics. A repeatable HE2 event is more useful diagnostically than repeated resets, because it shows when the dryer-section heater error on washer-dryer models check is failing.
Book your repair
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Dryer-section heater error on washer-dryer models.
Resetting can clear a temporary state, not a persistent issue. If **HE2** comes back, preserve the code and move to the safe checks or model-specific service path.
Do not keep operating the appliance through a hazardous symptom just to see whether **HE2** clears. If there is heat, water, electrical, gas, or food-safety risk, stop and arrange diagnosis.
No. **HE2** tells you which condition or check the control detected. The same display can result from the named component, its wiring, a connector, a supply/airflow/water condition, or the control that reads it.
The same-looking code can be reused on another Samsung appliance family or reformatted by region/model year. Match the appliance type and exact model before applying a meaning. This page therefore keeps **Washer HE2** separate from same-looking codes used by other Samsung appliance families.
